Terms & Conditions

BILL PAY TERMS AND CONDITIONS AND DISCLOSURE

These are the terms and conditions specific to the bill pay module of Business Banking
Online. By accepting these terms and conditions, you hereby authorize 1st Source Bank to
debit your billing account as designated in Business Banking Online or your main bill pay
account as designated in the bill pay module for the bill pay service fees stated below and
you hereby direct 1st Source Bank to make payments to payees in accordance with these
terms and conditions. These terms and conditions are in addition to, and all bill pay
transactions are subject to, the Funds Transfer Service Agreement and the Business
Banking Online Addendum thereto and any account agreements, disclosures and other
documents in effect from time to time governing your account (collectively “this
agreement”).

"You" or "your" means each person who is authorized to use the bill pay service. “Us”
or “we” or “1st Source” means 1st Source Bank. "Payee" means anyone you designate and
that 1st Source accepts as a payee, including us.

BILL PAY SERVICE FEES

Bill Pay Service: Standard is $7.95 per month for 10 bill payments and $0.50 for each bill payment over 10.
BBO Plus clients are subject to the bundled pricing per the terms of that product.

Additional charges for services you request and for other items are:

• Correspondence to payee: $10.00
• Per proof of payment not necessitated by a dispute: $10.00
• Payments returned due to your error: $5.00
• Reinstate fee: $50.00
• Cancellation fee: $7.50
• ACH return fee: $10.00
• Express mail correspondence: $15.00
• Overnight mail fee: $14.95
• 2nd day mail fee: $9.95
• Any other fees indicated in this agreement

We reserve the right to charge you for research time involving payments no longer
available in your screen history. There will be no charge for any item if needed to correct
our error.

THE BILL PAYING PROCESS

You may pay any payee within the United States (including U.S. territories and APO’s).
However, we reserve the right to refuse the designation of any payee for any reason.

The system will calculate the Estimated Arrival Date of your single and recurring payments.
This is only an estimate. Please allow ample time for your payments to reach your payees.

Single Payments
A single payment will be processed on the business day (generally Monday through Friday,
except certain holidays) that you designate as the payment’s process date provided that the
payment is submitted prior to the daily cut-off time on that date.

A single payment submitted after the cut-off time on the designated process date will be
processed on the next business day. If you designate a non-business day (generally
weekends and certain holidays) as the payment’s process date, the payment will be
processed on the first business day following the designated process date.

Recurring Payments
When a recurring payment is processed, it is automatically rescheduled by the system.
Based upon your selected frequency settings for the payment, a process date is calculated
for the next occurrence of the payment. If the calculated process date is a non-business
day (generally weekends and certain holidays), it is adjusted based upon the following rules:
• If the recurring payment‘s “Pay Before” option is selected, the process date for
the new occurrence of the payment is adjusted to the first business day prior to the
calculated process date.
• If the recurring payment’s “Pay After” option is selected, the process date for the
new occurrence of the payment is adjusted to the first business day after the calculated
process date.
• If your frequency settings for the recurring payment specify the 29th, 30th, or
31st as the particular day of the month for processing and that day does not exist in the
month of the calculated process date, then the last calendar day of that month will be used
as the calculated process date.

CUT-OFF TIME

The daily cut-off time is 4:00 p.m. Eastern Standard Time. We reserve the right to change
the cut-off time. We will give you notice if it changes.

CANCELLING A PAYMENT

You can change or cancel a bill payment anytime prior to the cut-off time on the scheduled
process date.

AVAILABLE FUNDS

You agree to have available and collected funds on deposit in the account you designate in
amounts sufficient to pay for all bill payments requested as well as any other payment
obligations you have to us. We reserve the right, without liability, to reject or reverse a bill
payment if you fail to comply with the above requirement or any other term of this
agreement. If you do not have sufficient funds in the account and we have not exercised
our right to reverse or reject a bill payment, you agree to pay for such payment obligations
on demand. You further agree we, at our option, may charge any of your accounts with us
to cover such payment obligations.

LIABILITY

You are solely responsible for controlling the safekeeping of and access to, your Personal
Identification Number (PIN). If you want to terminate another person's authority and you
have administrative rights to do so, you must notify us in writing, and provide us with a
reasonable opportunity to act on your termination request. You will be responsible for any
bill payment request you make that contains an error or is a duplicate of another bill
payment. We are not responsible for a bill payment that is not made if you did not properly
follow the instructions for making a bill payment. We are not responsible for payments that
cannot be made or that are delayed due to incomplete or incorrect information or due to our
efforts to comply with applicable laws and regulations. We are not liable for any failure to
make a bill payment if you fail to promptly notify us after you learn that you have not
received credit from a payee for a bill payment. We are not responsible for your acts or
omissions or those of any other person, including, without limitation, any transmission or
communications facility. No such person shall be deemed to be our agent. We are not liable
for any act, failure to act or delay in acting if it is caused, in whole or in part, by any cause
beyond our reasonable control. IN NO EVENT WILL WE BE LIABLE FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE LOSSES, DAMAGES, OR EXPENSES IN
CONNECTION WITH THIS AGREEMENT OR THE SERVICE, EVEN IF WE HAVE KNOWLEDGE OF
THE POSSIBILITY OF SUCH DAMAGES.

AMENDMENT; TERMINATION

We have the right to change these terms and conditions at any time by notice as stated in
this agreement. We have the right to terminate these terms and conditions at any time. You
may terminate these terms and conditions by written notice to us. We are not responsible
for any payment made before we have had a reasonable opportunity to act on your
termination notice. You remain obligated for any payments made by us on your behalf.