Terms & Conditions

BUSINESS BILL PAY TERMS AND CONDITIONS

INTRODUCTION
You may use Bank of the Pacifics Business Bill Pay service to direct Bank of the Pacific to make payments from your designated checking account to the Payees you choose in accordance with this agreement. The terms and conditions of this agreement are in addition to the account agreements, online banking terms and conditions, disclosures and other documents in effect from time to time governing your account (The Account Rules).

By submitting the online acceptance below, you agree to the following terms governing your and our rights and responsibilities concerning the Bill Payment electronic funds transfer services. You understand and agree electronically initiated Bill Payment transactions involving your Bank of the Pacific business deposit accounts are not subject to any consumer protections under the Electronic Funds Transfer Act.

SERVICE DEFINITIONS
Bank refers to Bank of the Pacific.
Service means the Business Bill Payment service offered by Bank of the Pacific (Bank).
Agreement means this Business Bill Payment Terms and Conditions.
You or Your means each person who is authorized to use the service.
Account means any one or more business deposit account(s) you have with the Bank.
Payee is the person or entity to which you wish a bill payment to be directed.
Payment Instruction is the information provided by you through the Service to the Bank for a bill payment to be made to the Payee (such as, but not limited to, Payee name, Payee account number, and Scheduled Payment Date).
Default Account is the checking account from which all Payments will be made unless otherwise selected when setting up the Payee. Service fees charge, if any, will be automatically debited from the Default Account.
Payment Account is the business checking account from which the payment is being made.
Primary Account is the business checking account set up when service was established.
Business Day is every Monday through Friday, excluding Federal Reserve holidays.
Due Date is the date reflected on your Biller statement for which the payment is due. It is not the late date or grace period.
Estimated Arrival Date is the estimated date the payee will receive the payment.
Scheduled Payment is a payment that has been scheduled through the Service but has not begun processing.
Process Date is the date you have scheduled the payment to be processed. Electronic Payments will be debited from your account on the process date which is two days prior to the estimated arrival date. Checks will be printed and mailed on the process date and will post to your account after deposit by the recipient.

ACCESSING THE SERVICE
All access to Business Bill Pay will be through Business Online Banking. Each bill pay user must have a valid online banking login name and password.

PAYMENT AUTHORIZATION AND PAYMENT REMITTANCE
You represent and warrant that you are acting with full authority for the applying entity, and that you are duly authorized to enter into these Terms & Conditions on behalf of the applying entity. By providing the Service with names and account information of Payees to whom you wish to direct payments, you authorize the Service to follow the Payment Instructions that it receives through the payment system. In order to process payments more efficiently and effectively, the Service may edit or alter payment data or data formats in accordance with Payee directives.

PAYEES/PAYMENTS
You may pay a Company Payee (For a Bill) with-in the United States (including U.S. territories and APOs, AEOs); however payments cannot exceed $99,999.99.
You may pay an individual Payee with-in the United States (including U.S. territories and APOs, AEOs); however payments cannot exceed $3,300.00 per transaction and $6,600.00 per day. Please contact Electronic Banking Department at eBanking@BankofthePacific.com or 360-537-4090 option 1 if a higher limit is needed.
You may send an email payment; however the payment cannot exceed $2500.00 per day.
You may pay any merchant or individual approved by the bill payment provider, iPay Technologies; however, The Bank reserves the right to refuse the designation of a Payee for any reason.
The Bank is not responsible for payments that cannot be made due to incomplete, incorrect, or outdated information.

THE BILL PAYING PROCESS
Single Payments a single payment will be processed on the business day that you designate as the payment process date provided the payment is submitted prior to the daily cut-off time on that date. The daily cut-off time, which is controlled by the Bank, is currently 1:00 PM Pacific. The Bank reserves the right to change the cut-off time. You will receive notice if it changes.

A single payment submitted after the cut-off time on the designated process date will be processed on the next business day. If you designate a non-business date as the payment process date, the payment will be processed on the first business day following the designated process date.

Recurring Payments when a recurring payment is processed, it is automatically rescheduled by the system. Based upon your selected frequency settings for the payment, a process date is calculated for the next occurrence of the payment. If the calculated process date is a non-business date, it is adjusted based upon the following rules:

If the recurring payments Pay Before option is selected, the process date for the new occurrence of the payment is adjusted to the first business date prior to the calculated process date.

If the recurring payments Pay After option is selected, the process date for the new occurrence of the payment is adjusted to the first business date after the calculated process date.

Note: If your frequency settings for the recurring payment specify the 29th, 30th, or 31st as a particular day of the month for processing and that day does not exist in the month of the calculated process date, then the last calendar day of that month is used as the calculated process date.

SINGLE AND RECURRING PAYMENTS
The system will calculate the Estimated Arrival Date of your payment, this is only an estimate, please allow ample time for you payments to reach your Payees.

CANCELLING A PAYMENT
A bill payment can be changed or cancelled, anytime prior to the cutoff time on the scheduled process date.

STOP PAYMENT REQUESTS
The Services ability to process a stop payment request will depend on the payment method and whether or not a check has cleared. The Service may also not have a reasonable opportunity to act on any stop payment request after a payment has been processed. If you desire to stop any payment that has already been processed, you must contact Customer Service. Although the Service will make every effort to accommodate your request, the Service will have no liability for failing to do so. The Service may also require you to present your request in writing within fourteen (14) days. The charge for each stop payment request will be the current charge for such service as set out in the applicable fee schedule.

AVAILABLE FUNDS
You agree to have available funds on deposit in the account you designate in amounts sufficient to pay for all bill payments requested, as well as, any other payment obligations you have to the Bank.

The Bank reserves the right, without liability, to reject or reverse a bill payment if you fail to comply with the above requirement or any other term of this agreement.

If you do not have sufficient funds in the account and the Bank has not exercised its right to reverse or reject a bill payment, you agree to pay for such payment obligations on demand including overdraft fees.

You further agree the Bank, at its option, may charge any of your accounts with the Financial Institution to cover such payment obligations.

ERRORS AND QUESTIONS
In case of errors or questions about your transactions, you should, as soon as possible, notify us via one of the following during customer service hours of 4:30 am to 11:00 pm Pacific:

Telephone us at 800-601-8236
Contact us via Online Chat
Contact us via Leave Comment

Write us at:
Bank of the Pacific
ATTN: Electronic Banking Department
1216 Skyview Drive
Aberdeen, WA 98520

LIABILITY
Each authorized person must have their own login name and password to access the system.

You are responsible for keeping your password and account data confidential and otherwise protecting against unauthorized access to Business Online and Business Bill Pay. When you give someone your Login Name and password, you are authorizing that person to use the Service(s). You are responsible for all transactions performed using Login Name(s) and password(s) assigned to you, even if you did not intend or authorize the transactions. If you become aware of any unauthorized transactions, you agree to notify the Bank immediately. See Unauthorized Transactions, below. You agree to immediately notify the Bank if your login or password information has been or may have been compromised.

If you want to terminate another persons authority, you must notify the Bank.

You will be responsible for any bill payment request you make that contains an error or is a duplicate of another bill payment.

The Bank is not responsible for a bill payment that is not made if you did not properly follow the instructions for making a bill payment.

The Bank is not liable for any failure to make a bill payment if you fail to promptly notify the Bank after you learn that you have not received credit from a Payee for a bill payment.

The Bank is not responsible for your acts or omissions or those of any other person, including, without limitation, any transmission or communications facility, and no such party shall be deemed to be the Banks agent.

In any event, the Bank will not be liable for any special, consequential, incidental, or punitive losses, damages, or expenses in connection with this agreement or the service, even if the Bank has knowledge of the possibility of them.

The Bank is not liable for any act, failure to act or delay in acting if it is caused, in whole or in part, by any cause beyond the Banks reasonable control.

You are solely responsible for establishing, maintaining, and following security best practices applicable to the operating systems and applications that you utilize and to ensure that your systems are intact, secure and confidential, including, without limitation, Microsofts recommended practices for securing systems with Microsoft operating systems and applications.

LIMITATION OF BANKS LIABILITY FOR FAILURE TO COMPLETE TRANSACTIONS
The Bank will not be liable for any transaction if:
You do not have enough money in your account to complete the transaction.
A legal order prohibits withdrawals from your account.
Your account is closed or has been frozen.
The transaction would cause your balance to go over the credit limit for any credit arrangement set up to cover overdrafts.
You, or anyone you allow, are suspected of committing a fraud or violate any law or regulation in connection with your Account, Online Banking, or the Services.
Any electronic terminal, telecommunication device or part of the electronic fund transfer system is not working properly.
You did not provide us with complete and correct payment or transfer information.
You did not properly follow the instructions for use of the Service.
You knew that the Service was not operating properly at the time you initiated the transaction or payment.
There is a postal delay.
Circumstances beyond our control (such as fire, flood or improper transmission or handling by a third party) that prevent, hinder or delay the transaction.
Other exceptions not specifically mentioned here.

FEES AND CHARGES
Please refer to Bank of the Pacifics business fee schedule for applicable online banking fees. A current fee schedule is available on the Banks website at www.BankofthePacific.com or may be requested from your local branch. Additional charges apply for overnight and rush delivery.

ADDRESS OR BANKING CHANGES
It is your sole responsibility to ensure that the contact information in your user profile is current and accurate. This includes, but is not limited to, name, address, phone numbers and email addresses. Changes need to be made within Online Banking user profile and Business Bill Pay personal profile. New Bank of the Pacific accounts can be added under Manage Bill Pay accounts and will be available for use once approved by the Bank. Your Primary Account cannot be closed or re-assigned to another account through the Service; please contact the Electronic Banking Department at 360-537-4090 option 1 if a change is needed.

All changes made are effective immediately for scheduled and future payments paid from the updated Payment Account information. The Service is not responsible for any payment processing errors or fees incurred if you do not provide accurate Payment Account or contact information.

AMENDMENT and/or TERMINATION
The Bank has the right to change these terms & conditions at any time. In such event, notice shall be provided to you electronically for your acceptance. Any use of the Service after notification of the change will constitute your agreement to such change(s).
Bank has the right to terminate this Service at any time.
You may terminate this Service by written notice to Bank.
Bank is not responsible for any fixed payment made before Bank has a reasonable opportunity to act on your termination notice.
You remain obligated for any payments made by the Bank on your
behalf.

SERVICE TERMINATION, CANCELLATION, OR SUSPENSION
In the event you wish to cancel the Service, please contact Bank of the Pacific at:

Telephone: 360-537-4090 option1
E-mail: ebanking@bankofthepacific.com
Write us at:
Bank of the Pacific
Attn: Electronic Banking Department
1216 Skyview Drive
Aberdeen, WA 98520

Any payment(s) the Service has already processed before the requested cancellation date will be completed by the Service. All Scheduled Payments including recurring payments will not be processed once the Service is cancelled. The Service may terminate or suspend Service to you at any time. Neither termination nor suspension shall affect your liability or obligations under this Agreement.