Terms & Conditions

BILL PAYING AGREEMENT/DISCLOSURE

The cost of Buisness Perfect Pay is $7.95 per month for 10 transactions, $.55 per
transaction fee thereafter.

This is your bill paying agreement with Fire Police City County Federal Credit Union.

You may use Fire Police City County Federal Credit Union bill paying service, Business
Perfect Pay, to direct Fire Police City County Federal Credit Union to make payments from
your designated checking account to the “Payees” you choose in accordance with this
agreement. The terms and conditions of this agreement are in addition to the account
agreements, disclosures and other documents in effect governing your
account (The Account Rules).

"You" or "Your" means each person who is authorized to use the service. "Payee" means
anyone, including the Financial Institution, you designate and the Financial Institution
accepts as a “Payee”.

ACCESSING THE SERVICE
• When you complete your bill paying enrollment form, you will select a User I.D. and a
Personal Identification Number (PIN).
• The Financial Institution will make every effort to accommodate your request.
• Each time you access the service, you will be asked to enter your User I.D. and PIN.
• Three (3) incorrect login attempts will cause the account to be locked out.

HOW TO SET UP PAYEES/PAYMENTS

• If you want to add a new “PAYEE”, select the “Payee” tab located in your Bill Pay
application or speak to a service representative.
• You may add a new fixed payment to a “Payee” by accessing the service and entering the
appropriate information. Most other additions, deletions, or changes can be made in writing
or by using the service.
• The Financial Institution reserves the right to refuse the designation of a “Payee” for any
reason.
• You may pay any “Payee” within the United States (including U.S. territories and APO’s).
• The Financial Institution is not responsible for payments that can not be made due to
incomplete, incorrect, or outdated information.

THE BILL PAYING PROCESS

Single Payments – a single payment will be processed on the business day (generally
Monday through Friday, except certain holidays) that you designate as the payment’s
process date, provided the payment is submitted prior to the daily cut-off time on that date.
The daily cut-off time, which is controlled by the Financial Institution, is currently 3:00PM
Eastern Time.

A single payment submitted after the cut-off time on the designated process date will be
processed on the next business day. If you designate a non-business date (generally
weekends and certain holidays) as the payment’s process date, the payment will be
processed on the first business day following the designated process date.

Recurring Payments - When a recurring payment is processed, it is automatically
rescheduled by the system. Based upon your selected frequency settings for the payment,
a process date is calculated for the next occurrence of the payment. If the calculated
process date is a non-business date (generally weekends and certain holidays), it is
adjusted based upon the following rules:
• If the recurring payment‘s “Pay Before” option is selected, the process date for the new
occurrence of the payment is adjusted to the first business date prior to the calculated
process date.
• If the recurring payment’s “Pay After” option is selected, the process date for the new
occurrence of the payment is adjusted to the first business date after the calculated process
date.

Note: If your frequency settings for the recurring payment specify the 29th, 30th, or 31st as
a particular day of the month for processing and that day does not exist in the month of the
calculated process date, then the last calendar day of that month is used as the calculated
process date.

SINGLE AND RECURRING PAYMENTS

The system will calculate the Estimated Arrival Date of your payment. This is only an
estimate, so please allow ample time for your payments to reach your “Payees”.

CANCELLING A PAYMENT

A bill payment can be changed or cancelled anytime prior to the cutoff time on the
scheduled process date.

AVAILABLE FUNDS

You agree to have available and collected funds on deposit in the account you designate in
amounts sufficient to pay for all bill payments requested, as well as any other payment
obligations you have to the Financial Institution.
• The Financial Institution reserves the right, without liability, to reject or reverse a bill
payment if you fail to comply with the above requirement or any other term of this
agreement.
• If you do not have sufficient funds in the account and the Financial Institution has not
exercised its right to reverse or reject a bill payment, you agree to pay for such payment
obligations on demand.
• You further agree the Financial Institution, at its option, may charge any of your accounts
with the Financial Institution to cover such payment obligations.

The Financial Institution reserves the right to change the cut-off time. You will receive
notice if it changes.

LIABILITY
• You are solely responsible for controlling the safekeeping of and access to your Personal
Identification Number (PIN).
• If you want to terminate another person's authority, you must notify the Financial
Institution and arrange to change your PIN.
• You will be responsible for any bill payment request you make that contains an error or is
a duplicate of another bill payment.
• The Financial Institution is not responsible for a bill payment that is not made if you did
not properly follow the instructions for making a bill payment.
• The Financial Institution is not liable for any failure to make a bill payment if you fail to
promptly notify the Financial Institution after you learn that you have not received credit
from a “Payee” for a bill payment.
• The Financial Institution is not responsible for your acts or omissions or those of any
other person, including, without limitation, any transmission or communications facility, and
no such party shall be deemed to be the Financial Institution's agent.
• In any event, the Financial Institution will not be liable for any special, consequential,
incidental, or punitive losses, damages, or expenses in connection with this agreement or
the service, even if the Financial Institution has knowledge of the possibility of them.
• The Financial Institution is not liable for any act, failure to act or delay in acting if it is
caused, in whole or in part, by any cause beyond the Financial Institution's reasonable
control.

AMENDMENT TERMINATION

The Financial Institution has the right to change this agreement at any time by notice mailed
to you at the last address shown for the account on the Financial Institution's records, by
posting notice in branches of the Financial Institution, or as otherwise permitted by law.
• The Financial Institution has the right to terminate this agreement at any time.
• You may terminate this agreement by written notice to the Financial Institution.
• The Financial Institution is not responsible for any fixed payment made before the
Financial Institution has a reasonable opportunity to act on your termination notice.
• You remain obligated for any payments made by the Financial Institution on your behalf.

SERVICE FEES

Refer to Fire Police City County Federal Credit Union's Rate and Fee Schedule.
The fee for the Bill Paying Service is: $7.95 per month and for 10 transactions, $.55 per
transaction fee thereafter.

Additional charges for customer requested services and other items may apply. These are
iPay’s charges to the Financial Institution. There will be No Charge for any item if needed to
correct a Financial Institution error.

• Written Correspondence to “Payee” : Refer to your contract then enter the amount
you would charge the customer here – if applicable.
• Per proof of payment not necessitated by a dispute: Refer to your contract then enter
the amount you would charge the customer here – if applicable.
• Payments returned due to customer error: Refer to your contract then enter the
amount you would charge the customer here – if applicable.
• Reinstate Fee: Refer to your contract then enter the amount you would charge the
customer here – if applicable.
• Cancellation Fee: Refer to your contract then enter the amount you would charge the
customer here – if applicable.
• ACH Return Fee: Refer to your contract then enter the amount you would charge the
customer here – if applicable.
• Express Mail correspondence: Refer to your contract then enter the amount you
would charge the customer here – if applicable.
• Overdraft Fee: $30.00

The Financial Institution reserves the right to charge you for research time involving
payments no longer available in your screen history.

You will be informed of any such charges before they are incurred. Bill payments are
processed by Electronic Fund Transfers (EFT). Please see the Electronic Fund Transfers
Disclosure Statement included, or, received when you opened your account, which
discloses important information concerning your rights and obligations.