Terms & Conditions
BILL PAYING AGREEMENT/TERMS & CONDITIONS
This is your bill paying agreement with Kern Schools Federal Credit Union (KSFCU). You
may use KSFCU'S bill paying service to direct KSFCU to make payments from your
designated checking account to the Payees you choose in accordance with this agreement.
The terms and conditions of this Agreement are in addition to the Account agreements,
disclosures and other documents in effect from time to time governing your Account that
you received at account opening.
"You" or "your" means each person who is authorized to use the service. "Payee" means
anyone, including the financial institution, you designate and the financial institution accepts
as a payee.
HOW TO SET UP PAYEES/PAYMENTS
Complete a bill paying enrollment form. IF YOU WANT TO ADD A NEW PAYEE, USE “SET UP
ACCOUNTS/PAYEE” ON THE INTERNET OR SPEAK TO A MEMBER SERVICE
REPRESENTATIVE. You may add a new fixed payment to a Payee, only if the Payee is on
your authorized list of payees, and by accessing the Service and entering the appropriate
information. Most other additions, deletions, or changes can be made in writing or by using
the Service. KSFCU reserves the right to refuse the designation of a Payee for any reason.
Each Payee accepted by KSFCU will be assigned a payee code. You may pay any payee
you wish in the United States. KSFCU is not responsible if a Bill Payment can not be made
due to incomplete, incorrect, or outdated information provided by you regarding a Payee or
if you attempt to pay a Payee that is not on your Authorized Payee list.
ACCESSING THE SERVICE
When you complete your bill paying enrollment form, you will select a USER I.D. and
Personal Identification Number (PIN). KSFCU will make every effort to accommodate your
request. Each time you access the Service, you will be asked to enter your USER ID AND
PIN. Correct responses will give you access to the Service.
THE BILL PAYING PROCESS
Single Payments
A single payment will be processed on the business day (generally Monday through Friday,
except certain holidays) that you designate as the payment’s process date, provided the
payment is submitted prior to the daily cut-off time on that date. The daily cut-off time,
which is controlled by KSFCU, is currently 1 pm Pacific Standard Time. A single payment
submitted after the cut-off time on the designated process date will be processed on the
following business day. If you designate a non-business date (generally weekends and
certain holidays) as the payment’s process date, the payment will be processed on the first
business day following the designated process date.
Recurring Payments
When a recurring payment is processed, it is automatically rescheduled by the system.
Based upon your selected frequency settings for the payment, a process date is calculated
for the next occurrence of the payment. If the calculated process date is a non-business
date (generally weekends and certain holidays), it is adjusted based upon the following
rules:
If the recurring payment’s “Pay Backward” option is selected, the process date for the new
occurrence of the payment is adjusted to the first business date prior to the calculated
process date.
If the recurring payment’s “Pay Backward” option is not selected (or if the “Pay Backward”
option is not available), the process date for the new occurrence of the payment is adjusted
to the first business date after the calculated process date.
Note: If your frequency settings for the recurring payment specify the 29th, 30th, or 31st as
a particular day of the month for processing and that day does not exist in the month of the
calculated process date, then the last calendar day of that month is used as the calculated
process date.
For Single and Recurring Payments, YOU MUST ALLOW AT LEAST FIVE (5) BUSINESS DAYS,
PRIOR TO THE DUE DATE, for each bill payment to reach the Payee. (For Midwest
subscribers, allow 7 days and for West Coast subscribers, allow 8 days.) Any bill payment
can be changed or canceled, provided you access the Bill Pay Service prior to the cut-off
time on the business day prior to the business day the bill payment is going to be initiated.
You agree to have available and collected funds on deposit in the account you designate in
amounts sufficient to pay for all bill payments requested, as well as, any other payment
obligations you have to KSFCU. KSFCU reserves the right, without liability, to reject or
reverse a bill payment if you fail to comply with this requirement or any other terms of this
agreement. If you do not have sufficient funds in the Account and KSFCU has not exercised
its right to reverse or reject a bill payment, you agree to pay for such payment obligations
on demand. You further agree KSFCU, at its option, may charge any of your accounts with
KSFCU to cover such payment obligations.
KSFCU reserves the right to change the cut-off time. You will receive advance notice prior
to the effective date of any changes made.
LIABILITY
You are solely responsible for controlling the safekeeping of, and access to, your Personal
Identification Number (PIN). You are liable for all transactions you make or that you
authorize another person to make even if that person exceeds his or her authority. If you
want to terminate another person's authority, you must notify KSFCU and arrange to change
your PIN. You will be responsible for any Bill Payment requests you make that contain an
error or is a duplicate of another Bill Payment. KSFCU is not responsible for a Bill Payment
that is not made if you did not properly follow the instructions for making a Bill Payment.
KSFCU is not liable for any failure to make a Bill Payment if you fail to promptly notify
KSFCU after you learn that you have not received credit from a Payee for a Bill Payment.
KSFCU is not responsible for your acts or omissions or those of any other person, including,
without limitation, any transmission or communications facility, and no such party shall be
deemed to be KSFCU's agent. In any event, KSFCU will not be liable for any special,
consequential, incidental, or punitive losses, damages, or expenses in connection with this
Agreement or the Service, even if KSFCU has knowledge of the possibility of them. KSFCU
is not liable for any act, failure to act or delay in acting if it is caused, in whole or in part, by
any cause beyond KSFCU's reasonable control.
AMENDMENT AND TERMINATION
KSFCU has the right to change this Agreement at any time by notice mailed to you at the
last known address shown for the Account on KSFCU's records, by posting notice in
branches of KSFCU, or as otherwise permitted by law.
KSFCU has the right to terminate this Agreement at any time. You may terminate this
Agreement by written notice to KSFCU. KSFCU is not responsible for any fixed payment
made before KSFCU has a reasonable opportunity to act on your termination notice. You
remain obligated for any payments made by KSFCU on your behalf.
FEES
The fee for the Bill Paying Service is $6.95 per month, which includes your first 10 Bill Pay
items. You will be charged an additional $.50 per each item in excess of 10.
Additional Charges for Member requested Services and Other Items
These charges will only be assessed if you request one or more of the services listed here.
There will be NO Charge for any item if needed to correct a KSFCU error.
• Photo Copy charge: $2.00
• Stop Payment Charge: $12.00
• Overdraft fee: $23.00 per item
• Expedited Payment Fees will include:
o Overnight Fee: $14.95
o 2nd Day Fee: $9.95
KSFCU reserves the right to charge you for research time involving payments no longer
available in your screen history. You will be informed of any such charges before they are
incurred.
Bill payments are processed by Electronic Fund Transfers (EFT). Please see the Electronic
Fund Transfers Disclosure Statement included, or, received when you opened your account,
which discloses important information concerning your rights and obligations.