Terms & Conditions

DayMet Credit Union
Bill Payment Service Disclosure and Agreement

This Agreement is the contract which covers your and our rights and responsibilities concerning Online Bill Payment services offered to you. In this Agreement, the words "you" and "yours" mean those who sign the Membership Application. The words "we," "us," and "our" mean DayMet Credit Union (Credit Union), and the words "you" and "your" refer to anyone authorized to sign checks or make withdrawals on your account.

You must have an active DayMet Credit Union checking account to use the I-Pay bill payment service. Payment of taxes or court-directed payments via Bill Payment are prohibited. We reserve the right to refuse to make any payment and/or transfer.

PERSONAL IDENTIFICATION NUMBER
You agree not to give your PIN to any person not authorized to access your account(s). Disclosing your PIN, whether intentional or accidental, constitutes authorization for use by others; and you agree to be liable for their actions.

BUSINESS DAYS
You may use Bill Payment any time, 7 days a week. However, regular business days for posting Bill Payment Service transactions to your account are Monday through Friday, excluding holidays. Bill Payment may be temporarily unavailable due to DMCU's routine computer maintenance, or technical difficulties. In addition, access to Bill Payment Service is made available pursuant to a license agreement by and between DMCU and a third party provider of this service. Any interruption of service or access caused by the third party provider will also prevent your use of this service.

FEES
There is not a monthly fee to use the Bill Payment Service.
--Fees charged for rush delivery, gift checks, etc. are at the member's expense, if
they decide to utilize this service.
--Fees charged for stop payments on checks and skip-a-pays on loans are at the
member's expense and must be agreed to before the member can utilize this
service.

TRANSACTION PROCEDURES
Bill pay items can be scheduled in two different transaction options.

Payment Date
--When you choose the payment date, the date the transaction will process from your account is according to whether the payee allows electronic transfers or if a check has to be sent to the payee.
--Electronic transfers will process one day prior to the payment date.
--Checks will process three or more days prior to the payment date.
--This depends on the estimated mail delivery timeframe to ensure on-time
delivery.
--Sufficient funds must be available on the day and the time you request the transaction.

Recurring
--If you choose recurring transaction for a payee, you must:
--Choose the frequency (i.e.: weekly, biweekly, monthly, etc.).
--When you choose the payment date, the date the transaction will process from
your account is according to whether the payee allows electronic transfers or if a
check has to be sent to the payee.
--Electronic transfers will process one day prior to the payment date.
--Checks will process three or more days prior to the payment date.
--This depends on the estimated mail delivery timeframe to ensure on-
time delivery.
--Sufficient funds must be available on the day and the time you request the transaction.

CREDIT UNION LIABILITY
If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. Our sole responsibility for an error in a transfer will be to correct the error, and in no case will we be liable for any indirect, special, incidental, or consequential damages. In states that do not allow the exclusion or limitation of such damages, our liability is limited to the extent permitted by applicable law. The Credit Union will not be liable for the following, if:

--Through no fault of ours, you do not have enough money in your account to make the transfer, your account is inactive, or the transfer would go over the credit limit on your line of credit, if applicable.
--You used the incorrect login information or you have not properly followed any applicable computer, or Credit Union user instructions for making transfer and bill payment transactions.
--Your computer fails or malfunctions or the phone lines or Credit Union computer system was not properly working and such problem should have been apparent when you attempted such transaction.
--Circumstances beyond your control (such as fire, flood, telecommunication outages or strikes, equipment or power failure) prevent making the transaction.
--The funds in your account are subject to an administrative hold, legal process or other claim.
--Through no fault of ours, a bill payment or funds transfer transaction does not reach a particular payee due to changes or inaccuracies in the payee address, account number or otherwise; the time you allow for payment delivery was insufficient; or the payee failed to process a payment correctly, or in a timely manner, and a fee, penalty, or interest is assessed against you.
--The error was caused by a system beyond the Credit Union?s control such as a telecommunications system, an Internet service provider, any computer virus or problems related to software not provided by Credit Union.
--You have closed the designated checking account.
--There are other exceptions as established by the Credit Union.

NOTICE OF YOUR RIGHTS AND LIABILITIES
You are required to notify the Credit Union if an unauthorized activity occurs, including loss or theft of your access ID and password. If you believe that someone has transferred or may transfer money from your account, without your permission, or if your account statement shows transfers you did not make, telephoning is the best way to inform us, and of keeping your possible losses down.

If you notify us within two (2) business days after you learn of the loss or theft, your maximum liability is $50.00. If you do NOT notify us within two (2) business days after you learn of the loss or theft of your access ID and/or password, and we can prove that we could have prevented someone from using your access ID and/or password if you had told us in time, your maximum liability is $ 500.00.

If your Statement contains payments and/or transfers that you did not make, notify us IMMEDIATELY. If you do not notify us within sixty (60) days after the Statement was mailed to you, you may not get back any of the money you lost after the sixty (60) days if we can prove that we could have stopped someone from taking the money if you had told us in time.

ERROR RESOLUTION
Contact us as soon as possible at either the address or telephone number if you think that a payment and/or transfer listed on your statement is in error or if you need more information about a payment and/or transfer listed on the Statement. We must hear from you no later than sixty (60) days after you received the first Statement on which the problem or error appeared.

DayMet Credit Union
P.O. Box 13087
Dayton, OH 45413
(937) 236-2562 or (800) 551-0044



When you call or write us, please:
--Include your name and member number.
--Describe the payment and/or transfer you are unsure about (merchant name, account information, transaction date, transaction amount) and explain as clearly as you can why you believe it is an error or need more information.
--Tell us the dollar amount of the suspected error.

If you tell us orally, we may require that you send your complaint in writing within ten (10) business days. We will tell you the result of our investigation within ten (10) business days after we receive your complaint and will correct any bill pay error promptly.

If we need more time, we may take up to forty-five (45) days to investigate the complaint or question. If we decide to do this, we will credit your account within ten (10) business days after we hear from you, for the amount you think is in error in order that you may have the use of the money during the time it takes to complete our investigation. If we ask you to put your question or complaint in writing and we do not receive it within ten (10) business days, we may not credit your Account.

If we decide that there was no error, we will mail or transmit to you a written explanation within three (3) business days after we have completed the investigation, and within ten (10) Business days of the date of such explanation, we will debit your account of the amount previously re-credited to you for use during the time we took to complete our investigation. You may ask for copies of documents used during our investigation.

CANCELLATION
If you do not access DMCU Bill Payment Service for a period of 90 days, we have the right to cancel your access privileges. You may cancel Bill Payment Service at any time; simply contact us by mail, email, or phone.

APPLICABLE LAW
Except to the extent that Federal law is controlling, your rights, our rights, and the terms of this Agreement will be governed by Ohio state law.

HOLD HARMLESS
You shall indemnify which includes payment of the credit union?s attorneys? fees and court costs and hold harmless the Credit Union and/or its officers, directors, employees, successors, and assigned from and against any and all claims, demands, liabilities, causes of actions, complaints, awards and/or judgments for damages of any type and kind of any third party or entity which may arise or are connected with your use of the Service and/or the terms of this Disclosure and Agreement. This indemnification and hold harmless provision shall survive and be in full force and effect subsequent to the termination of this Disclosure and Agreement.

AMENDMENTS
From time to time, we may amend this agreement.