BUSINESS BILL PAY AGREEMENT/DISCLOSURE
This is your Business Bill Pay agreement with Fortera Credit Union. You may
use Fortera Credit Union's Business Bill Pay service to direct Fortera Credit Union to make payments from your designated checking account to the
Payees you choose in accordance with this agreement. The terms and conditions of this
Agreement are in addition to the account agreements, disclosures and other documents in
effect from time to time governing your account.
"You" or "your" means each person who is authorized to use the service. "Payee" means
anyone, including Fortera Credit Union, you designate and Fortera Credit Union accepts as a payee.
FEES FOR USING THIS SERVICE
The monthly service fee for the Business Bill Pay service is $9.95 per month for up to 10
transactions. After 10 transactions, there is a fee of $.50 for each additional transaction.
This fee will be charged to your account on the first business day of each calendar month.
HOW TO ENROLL AND BEGIN SERVICE
Complete a bill payment enrollment form. Once approved, you will be notified by email. If
your enrollment is not approved, you will receive an email with an explanation of why your
request to use the bill pay service was not approved. You may re-apply for bill pay service
if the circumstances under which you were denied change.
HOW TO SET UP PAYEES/PAYMENTS
If you want to add a new Payee, use 'Set Up Accounts/Payee'. You may add a new fixed payment to a Payee only if the Payee is on your authorized list of Payees, and by accessing the bill payment service and entering the appropriate information. Other additions, deletions, or changes can be made by accessing the bill payment service. Fortera Credit Union reserves the right to refuse the designation of a Payee for any reason. You may pay almost any payee you wish, but there are some restrictions: 1) The merchant must be located in the United States; 2) Payments may not be remitted to security companies such as Ameritrade for stock purchases or trade taxing authorities; and
3) Court directed payments are unauthorized (alimony, child support, or other legal debts).
A merchant is defined as anybody (company or individual) to whom you want to send money. Fortera Credit Union is not responsible if a bill payment cannot be made due to incomplete, incorrect, or outdated information provided by you regarding a Payee or if you attempt to pay a Payee that is not on your Authorized Payee list.
THE BILL PAYING PROCESS
Fortera Credit Union will process non-recurring bill payments on the business
day (generally Monday through Friday, except holidays) you designate the bill is to be
processed, provided the payment request is received prior to the cut-off time set by Fortera Credit Union, which is currently 3:00 p.m. EST. Non-recurring bill
payment requests received after the business day cut off time, or at any time on a non-
business day will be processed on the next business day. Fortera Credit
Union reserves its right to change the cut-off time by giving you notice if it changes.
FOR RECURRING PAYMENT REQUESTS, IF YOU DESIGNATE A PROCESSING DATE OF
THE 28TH THROUGH THE 31ST OF A MONTH, PROCESSING WILL BE INITIATED ON THE
LAST CALENDAR DAY OF THE MONTH. Otherwise, recurring payment requests will be
processed on the dates you have designated, unless such date falls on a non-business day
resulting in your payment being processed on the next business day.
For any payment not being made by electronic transfer, you must allow at least five (5) business days prior to the due date for each bill payment recurring or non-recurring) to reach the Payee. It is our recommendation that additional days be allowed for payments traveling more than four states away. It is the responsibility of the subscriber to schedule/activate recurring payments.
You agree to have available and collected funds on deposit in the account you designate in
amounts sufficient to pay all bill payments requested, as well as, any other payment
obligations you have to Fortera Credit Union. Fortera Credit
Union reserves the right, without liability, to reject or reverse a bill payment if you fail to
comply with this requirement or any other terms of this agreement. If you do not have
sufficient funds in your account and Fortera Credit Union has not exercised its
right to reverse or reject a bill payment, you agree to pay for such payment obligations on
demand. You further agree Fortera Credit Union, at its option, may charge
any of your accounts with Fortera Credit Union to cover such payment
obligations.
Any bill payment can be changed or canceled, provided you access the bill payment service
prior to the cut-off time on the business day prior to the business day the bill payment is
going to be initiated.
LIABILITY
You are liable for all transactions you make or that you authorize another person to make
even if that person exceeds his or her authority. You will be responsible for any bill
payment request you make that contains an error or is a duplicate of another bill payment.
Fortera Credit Union is not responsible for a bill payment that is not made if
you did not properly follow the instructions for making a bill payment. Fortera Credit Union is not liable for any failure to make a bill payment if you fail to
promptly notify Fortera Credit Union after you learn that you have not
received credit from a Payee for a bill payment. Fortera Credit Union is not
responsible for your acts or omissions or those of any other person, including, without
limitation, any transmission or communications facility, and no such party shall be deemed
to be Fortera Credit Union's agent. In any event, Fortera Credit Union will not be liable for any special, consequential, incidental, or punitive losses,
damages, or expenses in connection with this Agreement or the Service, even if Fortera Credit Union has knowledge of the possibility of them. Fortera Credit Union is not liable for any act, failure to act or delay in acting if it is caused,
in whole or in part, by any cause beyond Fortera Credit Union's reasonable
control.
AMENDMENT AND TERMINATION
Fortera Credit Union has the right to change this Agreement at any time by
email notice to you, or written notice mailed to you at the last address shown for the
Account on Fortera Credit Union's records, or by posting notice in branches of
Fortera Credit Union, or as otherwise permitted by law.
Fortera Credit Union has the right to terminate this Agreement at any time.
You may terminate this Agreement by secure message notice or by written notice to Fortera Credit Union. Fortera Credit Union is not responsible for
any fixed payment made before Fortera Credit Union has a reasonable
opportunity to act on your termination notice. You remain obligated for any payments made
by Fortera Credit Union on your behalf.
ADDITIONAL CHARGES FOR CUSTOMER REQUESTED SERVICES AND OTHER
These charges will only be assessed if you request one or more of the services listed here.
There will be NO Charge for any item if needed to correct a financial institution or bill
payment processor error.
Non-sufficient Funds Fee..................................................................................$24.00
Written Correspondence to Payee....................................................................$10.00
Per proof of Payment not necessitated by a dispute...........................................$10.00
Payments returned due to customer error.........................................................$5.00
Overdraft Protection Transfer - one donor account...$1.00, more than one donor
account ...$2.00
Fortera Credit Union reserves the right to charge you for research time
involving payments no longer available in your screen history. You will be informed of any
such charges before they are incurred.
Bill payments are processed by Electronic Fund Transfers (EFT). Please see the Electronic
Fund Transfers Disclosure Statement received when you opened your account, which
discloses important information concerning your rights and obligations