Premium Business Bill Pay User Agreement & Disclosure

Terms We Use

Corning Credit Union - Your financial institution offering a Premium Business Bill Pay Service. Corning Credit Union will answer questions and provide assistance regarding the Bill Pay program.

Bill Pay Account - The Share Draft Checking Account you designate for use with the Premium Business Bill Pay Service.

Bill Payment Processor - The entity which has contracted with Corning Credit Union to effectively provide the Bill Pay Service on the Credit Union's behalf. The Bill Payment Processor will process the Bill Pay transactions. Our Bill Payment Processor is iPay Technologies, a major provider of Bill Payment Services. However, Corning Credit Union, at its sole discretion, reserves the right to change Bill Payment Service providers at any time.

User - The Corning Credit Union member who enrolls for the Premium Business Bill Pay Service, a joint member on the account, or anyone authorized by the member to use the account.

Payees - Merchants or other parties the User is paying with the Premium Business Bill Pay Service.

Process Date - The date the Bill Payment Processor begins processing the payment.

Electronic Consent to Receive Disclosures:

In order to enroll for and use the Premium Business Bill Pay Service, you must consent to receive and accept these terms, conditions, and disclosures in electronic format. If you do not consent to receive these terms, conditions, and disclosures in electronic format, you will not be able to use the Premium Business Bill Pay Service. Your consent to receive and accept these terms, conditions, and disclosures electronically applies only to the Premium Business Bill Pay Service. In order to use the Premium Business Bill Pay Service and view and retain a copy of the terms, conditions, and disclosures, you understand that you must have a computer equipped with at least: a browser with 128-bit encryption and either a printer or a disk drive or other electronic storage device.

The Credit Union may, from time to time, contact you electronically regarding the Premium Business Bill Pay Service at the email address on file at the Credit Union. You must provide us with timely updates to your email address. If you wish to update your email address, you may do so on the Credit Union's eBranch website after logging into your eBranch Account.
By selecting the "I Agree" box: (1) you acknowledge that you have software and equipment that satisfies the above requirements; (2) you consent to receive the terms, conditions, and disclosures related to the Premium Business Bill Pay Service electronically; and (3) you acknowledge that you have received an electronic version of the terms, conditions, and disclosures related to the Premium Business Bill Pay Service and agree to be bound by the terms and conditions contained therein. You understand that you will be unable to proceed if you do not click on this button.

You may receive a free paper copy of these terms, conditions, and disclosures by calling 607-962-3144 or 800-677-8506, or such other number as the Credit Union may specify from time to time. These terms, conditions, and disclosures are also available on our website at www.corningcu.org.

If you wish to withdraw your consent to receive the terms, conditions, and disclosures related to The Premium Business Bill Pay Services electronically, you may do so by terminating your Premium Business Bill Pay Service. You must call us to terminate your Premium Business Bill Pay Service. You will not be charged a fee to terminate your Premium Business Bill Pay Service.

In the event of a change to this Agreement, the terms and conditions of your Premium Business Bill Pay Service, the disclosures or notices associated with Premium Business Bill Pay Service, or the products, services, or transactions available while using Premium Business Bill Pay Service requires prior notice to you, we may notify you by email, at the public email address you have provided, of the new or different terms and conditions, or will provide you with a link within such email, or on or near the eBranch login page where you may view the new or different terms and conditions on our website. Any such notice will be deemed received when made available to you at the address you have provided, or, if posted on or near the eBranch login page, after you log in to your account. If you continue to use the Premium Business Bill Pay Service after the effective date of such notice, your continued use of the Premium Business Bill Pay Service constitutes acceptance of the changes and an agreement to be bound by these terms, as amended. If you do not agree to the changes, you agree to discontinue your use of the Premium Business Bill Pay Service.

Enrollment Eligibility

You must be a member of Corning Credit Union in good standing, have a share draft checking account to use as your Premium Business Bill Pay Account, and a valid email address on file to enroll in and use the Premium Business Bill Pay Service. Corning Credit Union will review all applications received by the next business day and reserves the right to refuse or terminate the service of any member who is not currently in good standing.

Premium Business Bill Pay Fees

There is a monthly and per bill fee to use the Premium Business Bill Pay Service. The fees will be withdrawn from your Bill Pay Account on the last business day of the month by the Bill Payment Processor via the Automated Clearing House (ACH) Network. See the Corning Credit Union business fee schedule for the monthly and per bill fee amount.

Authorized Users

You may add Authorized Users to your Premium Business Bill Pay Service. The permissions you set for each Authorized User determines what transactions each Authorized User can perform. An individual Login ID and PIN will be created for each Authorized User for their own access. By granting permissions to Authorized Users, you accept liability for any losses incurred by Authorized Users. Corning Credit Union shall not be responsible any losses incurred as a result of the use of the Premium Business Bill Pay Service by an individual you authorize to conduct transactions on any of your accounts. Corning Credit Union representatives will only assist those Authorized Users that are also granted authorization to access the associated Corning Credit Union business account as specified in the Business Account Resolution.

Payment Processing

The User must select a Process Date when scheduling payments. The Process Date must be a business day and may not be a Saturday, Sunday, or a Federal Reserve Board recognized holiday (a "Holiday"). On the Process Date, the Bill Payment Processor will begin processing the payments. Payments entered into the payment system by 4:00 p.m. EST/EDT on the current Process Date will be processed in that day's processing cycle. Any payment received after 4:00 p.m. EST/EDT will be processed in the next available business day cycle. Payees named within the Corning Credit Union's online Bill Pay database will be sent their payment by the Bill Payment Processor via the Automated Clearing House (ACH) Network.

Generally, ACH payments are received by the Payee within three (3) business days after the Process Date. Payees not named within the Corning Credit Union's online Bill Pay database will be sent their payment by paper check. Corning Credit Union is not responsible for postal or ACH delays, Payees' processing delays, or delays resulting from incorrect or invalid Payee or Account number information as supplied and keyed by the User and will not be liable for any Payee-imposed late fees or other costs incurred or damages suffered by the User due to such delays.

Restrictions on Payment Amounts

Once enrollment is confirmed payments will be limited to a minimum payment amount of $1.00 and an aggregate payment amount of $50,000.00 per day.

Canceling Payments

You can cancel a scheduled payment from your Bill Pay Account before the Process Date without charge by deleting the payment within the Bill Pay System. On or after the Process Date, you may contact Corning Credit Union at 607-962-3144 or 800-677-8506 to request a stop payment on check (paper draft) payments. A stop payment fee will be charged for each stop payment request on check (paper draft) payments. See the Corning Credit Union business fee schedule for the stop payment fee.

Insufficient Funds (NSF) Collection for Non-Rush Delivery

If the User originates a payment request, there must be sufficient funds available on the Process Date in order for the payment to be processed.

If there are insufficient funds when a withdrawal is attempted and the Bill Pay Account does not have Overdraw Protection, the payment will be canceled due to non-sufficient funds and a non-sufficient funds fee will be charged for each withdrawal attempt. See the Corning Credit Union business fee schedule for the non-sufficient funds fee amount. If the Bill Pay Account has Overdraw Protection, Overdraw Protection will apply and any associated fees will be assessed as outlined in the Business Services Account Agreement and business fee schedule.

For any entries paid by Corning Credit Union or the Bill Payment Processor which cannot be collected from the Bill Pay Account due to insufficient funds, Corning Credit Union or the Bill Payment Processor will first attempt to collect the amount owed from the owners of the applicable Bill Pay Account. If that is unsuccessful, Corning Credit Union or the Bill Payment Processor may submit to a collection agency any insufficient funds items that it is unable to collect from such owners. Please be aware that items sent to a collection agency might adversely affect a User's credit history.


Termination of Service

If you have not used the Premium Business Bill Pay Service to pay a bill within 120 days, the Premium Business Bill Pay Service may be canceled. You may re-enroll for the Premium Business Bill Pay Service at any time provided you satisfy the enrollment criteria set forth above.

In addition to the reasons described above which permit Corning Credit Union to cancel your Premium Business Bill Pay Service, the Corning Credit Union may suspend or terminate your Premium Business Bill Pay Service with or without cause at any time. Corning Credit Union will try to notify you in advance but is not obligated to do so. Any owner of the applicable Bill Pay Account may cancel the Premium Business Bill Pay Service as to that account on ten (10) days prior written notice to Corning Credit Union, but any payment(s) already scheduled will be made and will not be subject to such cancellation. Neither termination nor suspension shall affect your liability or obligations under this Agreement.

Prohibited Payments

You may not use the Premium Business Bill Pay Service to make the following types of payments:

• Tax payments*.
• Court ordered payments.
• Payments to Payees outside of the United States or its possessions/territories. It is unlawful to use this system to transfer money to any person or organization listed in the Office of Foreign Asset Control's Specially Designated Nationals list.
• Payments for illegal goods or services.
• Payments to "Cash." Any payments made to a Payee with the name "Cash" will be canceled. If a User makes a payment to a Payee with the name of "Cash," the payment will not be processed and an email notification will be sent to the email address that is on file for the Bill Pay User.

*Tax Payments

Corning Credit Union’s Bill Pay Processer offers a link within the Premium Business Bill Pay site to the Electronic Federal Tax Payment System (EFTPS). The Electronic Federal Tax Payment System (EFTPS) is a federal government program that provides a means for making certain electronic tax payments. EFTPS is an independent website and an Official United States Government System that is not affiliated with Corning Credit Union. Corning Credit Union is not in any way responsible for tax payments made or attempted to be made on EFTPS, including those payments not initiated or received due to interruption in Internet Service.


Additional Service: Rush Delivery

Description of Service

The Rush Delivery option is made available via CCU’s Premium Business Bill Pay Service. This service will send a check payment to be received in either 1 or 2 business days, or an electronic payment to be received in 2 business days. The payments must be initiated prior to the daily cutoff time (4:00 PM EST/EDT). A fee will be charged per item sent via Rush Delivery. See the Corning Credit Union business fee schedule for Rush Delivery fee amounts.

Insufficient Funds (NSF) Collection for Rush Delivery

If the User originates a payment request which would result in an insufficient balance in the Bill Pay account at the time that Corning Credit Union, or the Bill Payment Processor attempts to make the withdrawal from the account, and that payment has been paid by Corning Credit Union or the Bill Payment Processor, Corning Credit Union will assess a non-sufficient funds fee for each such payment. See the Corning Credit Union business fee schedule for the non-sufficient funds fee amount.

For any entries paid by Corning Credit Union or the Bill Payment Processor which cannot be collected from the Bill Pay Account due to insufficient funds, Corning Credit Union or the Bill Payment Processor will first attempt to collect the amount owed from the owners of the applicable Bill Pay Account. If that is unsuccessful, Corning Credit Union or the Bill Payment Processor may submit to a collection agency any insufficient funds items that it is unable to collect from such owners. Please be aware that items sent to a collection agency might adversely affect a User's credit history.

Limitations

Rush Delivery checks will not be available for delivery to PO Box addresses or locations in Alaska (AK), Hawaii (HI), or any foreign or U.S. territory outside of the contiguous 48 states and District of Columbia. The consumer is responsible for entering and verifying any address for overnight check payments to ensure it is correct and is specified as a valid overnight package address by the biller.

Due to the inherent need to expedite the payment, payment instructions will be completed immediately upon submission of a request from a User. Electronic payments made Rush Delivery cannot be canceled after confirmation. Payments scheduled Rush Delivery that are sent via check (paper draft) may be canceled on or after the Process Date by contacting Corning Credit Union at 607-962-3144 or 800-677-8506 to request a stop payment. A stop payment fee will be charged for each stop payment request on check (paper draft) payments. See the Corning Credit Union business fee schedule for the stop payment fee.

Governing Law

This Agreement is governed by and construed in accordance with the laws of the state of New York, without regard to conflicts of law principles.


Account Statements

You will receive a monthly account statement for your account, showing, among other things, your Premium Business Bill Pay Service transactions. If there has been no activity in your account for at least three months, you will receive a statement on a quarterly basis.

Corning Credit Union Liability for Failure to Make Transfers

We will be responsible for your actual losses if they were directly caused by our failure to:

• Complete an Electronic Funds Transfer as properly requested.
• Cancel an Electronic Funds Transfer as properly requested.

However, we will not be responsible for your losses if you or an Authorized User:

• Through no fault of ours, did not have enough money in your account to make the transaction.
• Through no fault of ours, the transaction would have caused you to exceed your available credit.
• The money in your account was attached, subject to legal process, or was blocked in some other way.
• You knew there was a technical malfunction in the Premium Business Bill Pay Service and you used it anyway.
• You were trying to defraud us.

Circumstances beyond our control such as interruptions to Internet service or access to the CCU website or a natural disaster such as a flood or fire prevented the transaction from taking effect.

In Case of Errors or Questions about Electronic Transfers

Call us at 607-962-3144 or 800-677-8506, then press 4# for a Member Service Representative, or write us at Corning Credit Union, One Credit Union Plaza, PO Box 1450, Corning, NY 14830-1050, as soon as you can if you think your periodic account statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.

• Tell us your name and member account number.
• Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
• Tell us the dollar amount of the suspected error.

If you tell us verbally, we may require that you send us your complaint or question in writing within 10 business days.

We will tell you the results within 3 business days of the completion of our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

Business Days

Business days for the purposes of the Premium Business Bill Pay Service are Monday through Friday, except for Federal Reserve Board recognized holidays.

Change in Terms

Corning Credit Union may change the terms of the Premium Business Bill Pay Service, including the fees, at any time. Corning Credit Union will give the prime member on the applicable Bill Pay Account notice of any such change as required by applicable law or regulation.

DISPUTES

In the event of a dispute regarding the Service, you and the Credit Union agree to resolve the dispute by looking to this Agreement. You agree that this Agreement is the complete and exclusive statement of the agreement between you and the Credit Union which supersedes any proposal or prior agreement, oral or written, and any other communications between you and the Credit Union relating to the subject matter of this Agreement. If there is a conflict between what an employee of the Credit Union says and the terms of this Agreement, the terms of this Agreement will prevail. You agree to pay the Credit Union's reasonable attorney’s fees and costs for any actions we take to enforce this Agreement.

ELECTRONIC BILL PAYMENT AUTHORIZATION AGREEMENT

I hereby authorize Corning Credit Union to process and post Electronic Bill Paying transactions generated by me or the Authorized User(s)/Owner(s) of my account in accordance with the terms and conditions stated within the above disclosure.
I realize that it is my responsibility to read and understand the functions of the Premium Business Bill Pay Service as provided to me online. I hereby agree to review the online instructions prior to using Corning Credit Union's Premium Business Bill Pay Service.
I further understand that I am responsible for any loss that I may incur due to the lack of sufficient funds in my Bill Pay Account which would prevent the withdrawal of funds from my Account to pay scheduled bills.