Q: What is business online bill pay?
A: It’s a service from Online Bill Pay that streamlines the back office functions of your small business and allows you to make payments to virtually any individual or company through your online banking account.
Q: Why is business online bill pay better than personal bill pay?
A: Business online bill pay was designed specifically to meet the needs of today’s small businesses. In addition to making payments, you can run customized reports, delegate tasks and set permission controls. It all adds up to give you more resources you need and more time to focus on your business.
Q: Who can I pay with business online bill pay?
A: You can pay virtually any business or individual with a mailing address within the United States and Puerto Rico. Examples include utilities, office supply bills, consultants or independent contractors.
Q: How are online payments delivered?
A: Most payments are delivered electronically. Your payment information, such as your account number, is sent via secure transmission. All other payments are made by paper checks mailed via the U.S. Postal Service.
Q: Is business online bill pay secure?
A: It’s one of the safest ways for your business to pay bills. Business online bill pay helps guard against identity theft from lost or stolen checkbooks, bills and statements. It also increases privacy because only you can access your account information, account numbers and payment history.
Q: How long does it take before a payment is received?
A: Generally, your payment is received within 2 to 7 days, depending on whether it is sent electronically or via paper check.
Q: How are the scheduled payments processed with business online bill pay?
A: Most scheduled payments are sent electronically and funds are withdrawn from your account on the payment date.